How Does It Work

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1

Patient has teleconsultation with the doctor or requests for medication top-up.

2

Doctor e-prescribes via WellAway platform (HSA-approved e-Pharmacy system).

3

Pharmacy staff prepares the medication and arranges for delivery.

4

Medication is delivered to patient’s address (MOH-compliant delivery standards).

5

Verification via a 5-digit PIN is carried out before the medication is handed over to the patient.

6

Pharmacy staff provides medication counselling when required.

(For Doctors) How to E-Prescribe on WellAway